Terms and Conditions

Last updated: June 1st, 2026
Website: http://edspheres.com

Welcome to EdSphere Consultant. These Terms and Conditions (“Terms”) govern your use of our website (edspheres.com) and the services we provide. By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

EdSphere Consultant is a student visa and education consultancy based in Pakistan. We help students apply to universities and obtain student visas for the UK, USA, Canada, Australia, and Europe.

In these Terms, “we,” “our,” and “us” refer to EdSphere Consultant. “You,” “your,” and “client” refer to anyone using our website or services.

2. Services We Provide

Our services include but are not limited to:

• Free initial counseling and career assessment
• University and program selection guidance
• Application processing and documentation
• Statement of Purpose (SOP) and CV review
• Scholarship and funding guidance
• Visa application support and interview preparation
• Pre-departure briefing and post-arrival assistance
• Travel and accommodation referrals (where applicable)

We provide guidance, advisory, and processing support only. Final decisions on admission, scholarships, and visa approvals rest entirely with the respective universities and embassies.

3. Eligibility

By using our services, you confirm that:

• You are at least 18 years old, or have parental/guardian consent if younger.
• All information and documents you provide are true, accurate, and authentic.
• You have the legal right to apply for international study and travel.

Submitting forged, fake, or misleading documents will result in immediate termination of services without refund, and may be reported to the relevant authorities.

4. Client Responsibilities

As our client, you agree to:

• Provide accurate, complete, and timely information and documents.
• Respond promptly to communications from our team, universities, and embassies.
• Attend scheduled counseling sessions, interviews, and appointments on time.
• Pay all applicable fees on time (consultancy fees, university application fees, visa fees, etc.).
• Inform us of any changes in your academic, financial, or personal circumstances.
• Follow the guidance provided by our counselors and submit documents in the format requested.

Delays caused by incomplete documents, late responses, or inaccurate information are not our responsibility.

5. Fees and Payments

• All consultancy fees will be clearly communicated before services begin.
• Fees are payable in Pakistani Rupees (PKR) unless otherwise agreed.
• University application fees, visa fees, IELTS/TOEFL fees, courier charges, document attestation, and translation costs are separate from our consultancy fees and must be paid directly by the client.
• Payments can be made via bank transfer, online banking, or other approved methods.
• Receipts will be issued for all payments received.
• Once the service has begun, fees already paid are non-refundable, except as outlined in Section 6.

6. Refund Policy

We work on a best-effort basis, and we do not guarantee admission or visa approval. Therefore:

• Consultancy fees are non-refundable once counseling and processing have started.
• Third-party fees (university application, visa, courier, attestation, IELTS, etc.) are non-refundable once paid to the respective institution.
• If we fail to deliver the agreed services due to our own fault — and no third-party fees have been spent — a partial refund may be considered at our discretion.
• Refund requests must be submitted in writing to info@edspheres.com with full details.
• Refunds, where applicable, will be processed within 30 working days.

We do not offer refunds in the following cases:

• Visa refusal by any embassy
• Admission rejection by any university
• Withdrawal of application by the client
• Submission of incorrect/forged documents
• Failure to attend interviews or meet deadlines
• Change of plans by the client

7. No Guarantee of Admission or Visa Approval

EdSphere Consultant does not guarantee:

• Admission to any specific university or program
• Approval of any visa application
• Scholarship awards or financial aid
• Any specific test score outcome
• Processing timelines (these depend on universities and embassies)

We will use our experience, expertise, and best efforts to maximize your chances — but the final decision belongs to universities and embassies, and they have full discretion. Past success rates do not guarantee individual outcomes.

8. Document Handling

• We treat all client documents (passport, academic records, financial papers) with strict confidentiality.
• Original documents submitted to us will be returned or forwarded to the relevant institution as required.
• We are not responsible for documents lost during courier or postal delivery to universities or embassies.
• Clients are advised to keep certified copies of all important documents.
• We store digital copies of your documents securely for record-keeping, as outlined in our Privacy Policy.

9. Communication

• Official communication will be through email (info@edspheres.com), WhatsApp, phone, or in-person meetings.
• Clients are expected to check their email and respond within 48 hours unless otherwise agreed.
• We are not liable for missed deadlines or lost opportunities resulting from a client’s failure to respond.

10. Intellectual Property

All content on edspheres.com — including text, logos, images, graphics, design, and trademarks — is the property of EdSphere Consultant and is protected by copyright laws.

You may not:

• Copy, reproduce, or republish any part of our website without written permission
• Use our branding, logo, or content for commercial purposes
• Modify or redistribute our materials

Limited personal, non-commercial use of website content is permitted.

11. Use of Our Website

By using our website, you agree not to:

• Use the site for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the website or its systems
• Submit false information through any form
• Upload viruses, malware, or harmful code
• Scrape, copy, or harvest content for commercial purposes
• Impersonate any individual or organization

We reserve the right to block access to any user who violates these terms.

12. Third-Party Links and Services

Our website may contain links to third-party websites (partner universities, embassies, test centers). We provide these for your convenience only.

• We do not endorse or take responsibility for the content, services, or policies of third-party websites.
• Your use of third-party services is at your own risk and subject to their terms.

13. Limitation of Liability

To the maximum extent permitted by law, EdSphere Consultant shall not be liable for:

• Visa refusals or admission rejections
• Delays caused by universities, embassies, courier services, or any third party
• Loss of original documents during transit
• Changes in immigration laws, visa policies, or university requirements
• Financial losses, missed opportunities, or emotional distress arising from any application outcome
• Any indirect, incidental, or consequential damages

Our maximum liability under any circumstance is limited to the consultancy fee paid by the client for the specific service in question.

14. Termination of Services

We reserve the right to terminate services at any time if:

• The client provides false or forged documents
• The client behaves abusively, dishonestly, or unprofessionally toward our staff
• The client fails to pay agreed fees
• The client violates any provision of these Terms

In such cases, no refund will be issued.

Clients may also choose to discontinue services at any time by giving written notice. Fees already paid will not be refunded unless otherwise agreed in writing.

15. Confidentiality

Both parties agree to keep all shared information confidential. We will not disclose your personal or academic information to anyone outside the scope of providing our services, except as required by law or as outlined in our Privacy Policy.

16. Force Majeure

We are not liable for delays or failures in service caused by events beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or epidemics
• War, civil unrest, or political instability
• Embassy closures or visa policy changes
• Internet, courier, or postal disruptions
• Strikes, lockouts, or government actions

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or industry practices. Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms or our services shall be resolved through:

1. Good-faith negotiation between both parties, and
2. If unresolved, through arbitration or the courts of [Insert City, e.g., Rawalpindi/Islamabad], Pakistan.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Contact Us

If you have any questions about these Terms, please contact us:

EdSphere Consultant
🌐 Website: http://edspheres.com
📧 Email: info@edspheres.com
📞 Phone: +92 336 8889493
📍 Address: [Insert office address]